The app crashed, froze or is not responding - Noise REP Band

• Please try the following steps in order:

 1. Force-close the app completely (not just minimize it) and reopen it; this resolves most temporary glitches.

 2. If the issue recurs, restart your phone.

 3. Update NoiseFit from the Play Store or App Store.

 4. As a last resort, uninstall and reinstall the app. You will need to pair your band again afterwards by selecting 'Noise Rep' (verifying the MAC ID) on the Device Search page."

My firmware update is stuck, or fails to install - Noise REP Band

1. Keep the band within 30 cm (1 ft) of your phone and ensure its battery is above 20% before starting an update.

 2. Ensure your phone has a stable internet connection, as the update file is downloaded before being transferred to the band.

 3. Keep the app open and the band connected for the full duration of the update; interrupting the connection partway through can cause the update to fail.

 4. If the update fails, force-close the app completely, reopen it, and try again from the device page.

 5. If it continues to fail, restart your phone and repeat the process.

 6. If the update remains stuck or continues to fail after these steps, please contact support with the firmware version shown on the device page.